ND
Noxolo D
1 reviews | Active since Feb 2015
24 Jul 2015, 16:32
total *******
I'm so annoyed by this new condition that edcon stores has that you cannot credit an item that you purchased with your own money but you can only be refunded by getting a gift card so they simply saying once you purchased an item from them you no longer have a right to change your mind well that is utter nonsense and that my que out of edcon stores because I cannot deal with the company that is taking my right to change my mind and force me to buy from them. I'm done with edcon
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Legit's replyOfficial
29 Jul 2015, 16:35Hello foxynocxy01,
Thank you for bringing this matter to our attention. We are so sorry to hear about your unpleasant experience in store with regards to our refund and exchange policy. We have raised your concerns in this matter with our in store management team, you will be receiving direct feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Thank you for bringing this matter to our attention. We are so sorry to hear about your unpleasant experience in store with regards to our refund and exchange policy. We have raised your concerns in this matter with our in store management team, you will be receiving direct feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Legit's reply29 Jul 2015, 16:35
Official
Hello foxynocxy01,
Thank you for bringing this matter to our attention. We are so sorry to hear about your unpleasant experience in store with regards to our refund and exchange policy. We have raised your concerns in this matter with our in store management team, you will be receiving direct feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Thank you for bringing this matter to our attention. We are so sorry to hear about your unpleasant experience in store with regards to our refund and exchange policy. We have raised your concerns in this matter with our in store management team, you will be receiving direct feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***