TERRIBLE TERRIBLE PATHETIC SERVICE FOR MANAGERS OF THE STORE

We thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the complaint to the Legit BAY WEST MALL AND GREENACERS management to address as our valued customer is not happy that the store staff members were unable to assist our valued customer, which resulted in our valued customer leaving the store without any professional and efficient services being rendered, a reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored. Kind regards, Customer Experience Team Call Centre: ***.