vB
vutivi B
1 reviews | Active since Mar 2015
26 Dec 2015, 20:45
Terrible service
Hello peter <br> <br> My boyfriend opened an account at legit on the 13/12/2015 ,I had stated that we don't want any insurance linked to the account, we were forced to take one insurance cover, of which they said it's a credit life cover, Today I discovered that there are three insurances linked to my account of which I'm only aware of the life cover. Mabotsho Mo***eng is the lady who activated our account. When I had refused to buy from the shop to activate my account she told me to go home, I will come back the day I want to buy from that shop or I must go and open account where I wanted to buy.
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Legit's replyOfficial
29 Dec 2015, 14:06Hello vutivib98,
Thank you for bringing this matter to our attention. We are currently liaising with the store manager regarding this incident in store. We must apologise from the frustration caused in this matter.
Once we have received feedback further communication will be sent to you shortly. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We are currently liaising with the store manager regarding this incident in store. We must apologise from the frustration caused in this matter.
Once we have received feedback further communication will be sent to you shortly. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Legit's reply29 Dec 2015, 14:06
Official
Hello vutivib98,
Thank you for bringing this matter to our attention. We are currently liaising with the store manager regarding this incident in store. We must apologise from the frustration caused in this matter.
Once we have received feedback further communication will be sent to you shortly. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We are currently liaising with the store manager regarding this incident in store. We must apologise from the frustration caused in this matter.
Once we have received feedback further communication will be sent to you shortly. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***