1 reviews | Active since Mar 2016
Still No Feedback!
I purchased a shoe from Legit at Campus Square in Johannesburg yesterday (02/03/2016). The shoe had 2 price stickers underneath (one on top of the other). The bottom sticker reflected a price of R249 and the top sticker reflected a price of R399, so I paid R399 for the shoe! I can guarantee that all of those shoes had R399 stickers placed over the original R249 price stickers! I'm not sure if it's just that store but what ever the case may be, I went into Jet today (03/03/2016) and they had the \EXACT SAME SHOE\" for R249! Legit and Jet both fall under Edcon, so I am highly upset at the fact that one store, from the same group, can charge \"R149\" MORE for a shoe than the other store! To make matters worst, I removed the price sticker from underneath the shoe last night as I was so excited to add it to my collection of heels! I also threw the receipt away because I never expected any issues as such! However, I purchased the shoe on my Edgar's account, so I'm sure tracing the purchase won't be a problem. The shoe is still brand new/never worn. I would like a refund from Legit, and I will purchase the same shoe from Jet rather! Feedback will be appreciated in this regard ASAP!!!"
Please be advised that we have tried calling you on the mobile phone number that you have forwarded us however you were unreachable, as per the notes on the complaint that was logged on your behalf with reference number ***/GO. We spoke to the superior in store and they stated that they will gladly assist with the refund if the item is still in good condition. We apologise again for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.
Please be advised that we have tried calling you on the mobile phone number that you have forwarded us however you were unreachable, as per the notes on the complaint that was logged on your behalf with reference number ***/GO. We spoke to the superior in store and they stated that they will gladly assist with the refund if the item is still in good condition. We apologise again for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.
