nB
nadine B

1 reviews | Active since Oct 2015

23 Oct 2015, 13:18

*****ING CONSUMER MONEY

I would like to express my DISGUST in your KZN Pinetown Branch of Legit !!!!!!<br> <br> I went there yesterday to purchase a top and shoes which came to R569.98 FOR A FUNCTION that same night.<br> <br> The staff there did the transaction, and then proceeded to tell me that is it not showing on their side when it's been taken off my ACCOUNT !!! I WAS THEN TOLD they cannot give me my items ??? I then gave them all my details and they were to investigate this matter and let me know. <br> <br> They did call today and told me still not reflecting I then proceeded to go the store with my bank statement showing that it WAS TAKEN OUT MY ACCOUNT !!!! The lady Lusia (not sure of spelling) looks at me with a blank look and just says well I don't know !!!!! She will try and sort this out next week as your customer service lines are busy ? I still have not got the goods, in now I DON'T WANT THEM ANYMORE !!!!! I WANT MY MONEY BACK !!!!!! I HAD TO LOAN MONEY TO GET ANOTHER OUTFIT.<br> <br> I HAVE NEVER DEALT WITH SUCH UNPROFESSIONAL PEOPLE IN MY LIFE I AM DISGUSTED !!! I WANT TO BE RESOLVED PLEASE AND I WANT MY MONEY BACK !!!!!! I WILL BE TAKING this matter further,

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Replies (1)
Legit
Legit's reply26 Oct 2015, 14:16
Official
Hello NadineDitto,

Our attempts to contact you today at 14:08 PM have been unsuccessful. Thank you for bringing this matter to our attention please be advised we have addressed this matter regarding your card being swiped and no goods provided.

The store will be in contact with your shortly. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Edcon customer experience team,
***