lR
lutendo R
1 reviews | Active since Nov 2015
25 Nov 2015, 22:19
standing on the queue for 15 minutes
it was 09H00 am in the morning i was going to pay my account as i was on break,the sales Ladies were busy by the cashier doing their things ignoring me as i was alone in the queue,i waited for 15 minutes without any assistance i just walked away and i told the Security Lady by the door that there is no one to serve me,then i went to Edgar's with quick service and pay my account
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Legit's replyOfficial
26 Nov 2015, 13:34Hello nwatshikale,
Our attempts to contact you today at 13:24 PM have been unsuccessful. I assure you we have addressed this matter with the store manager regarding no assistance in store.
I assure you feedback will be provided shortly as this is certainly not the type of service we wish to render in store. It is feedback from customers like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 13:24 PM have been unsuccessful. I assure you we have addressed this matter with the store manager regarding no assistance in store.
I assure you feedback will be provided shortly as this is certainly not the type of service we wish to render in store. It is feedback from customers like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Legit's reply26 Nov 2015, 13:34
Official
Hello nwatshikale,
Our attempts to contact you today at 13:24 PM have been unsuccessful. I assure you we have addressed this matter with the store manager regarding no assistance in store.
I assure you feedback will be provided shortly as this is certainly not the type of service we wish to render in store. It is feedback from customers like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 13:24 PM have been unsuccessful. I assure you we have addressed this matter with the store manager regarding no assistance in store.
I assure you feedback will be provided shortly as this is certainly not the type of service we wish to render in store. It is feedback from customers like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***