signage was not implemented correctly

Item: Legit
Rating: 2
Author: Sibongile K

I was at jubilee mall at hammanskraal doing my winter shopping until I saw a big signage of 50% on marked price at legit then I went there when I get to the door I asked the lady at the door how will I identify the promotional items and she told me its on rails with a signage saying 50% so I took a sweater that was there and I went to the pay point the lady at the tills told me I must spend R399 to qualify for a discount while there is nothing saying that I even took pictures of their promotion.

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Replies (1)

Legit's replyOfficial

30 Jun 2015, 15:46

Hello phillipine12,

Our attempts to contact you today at 15:27 PM have been unsuccessful. We must apologise for the unpleasant experience regarding the service received in store from Portia.

We have addressed this incident with our in store management team regarding the promotional signage. You will be receiving direct feedback from the store shortly

Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Edcon customer experience team,
***

Legit's reply30 Jun 2015, 15:46

Official