1 reviews | Active since Dec 2011
Ridiculous return policy
<p>I went to the Attlyn mall to buy dresses. I tried on the one long blue dress and paid for it with two other dresses. Now i am just not satisfied with the long dress anymore and i want to return it. I read the return policy behind the slip and it says that they will refund me. I went back to the store and i was told that i would get a refund in the form of a gift card. That is not what i want. I want my full cash refund. I paid for the dress in cash. I spoke to the manager and she refuses to refund me my cash. </p>
We must apologise for the delayed response.
Thank you for bringing this matter to our attention. We have raised this incident with the store manager regarding our refund and exchange policy, feedback will be provided shortly.
You reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
We must apologise for the delayed response.
Thank you for bringing this matter to our attention. We have raised this incident with the store manager regarding our refund and exchange policy, feedback will be provided shortly.
You reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
