Returning a Gift

<p>Sun 1:45pm</p> <p>Good Day</p> <p>I have recieved such terrible service at Legit Stanger. My birthday was last monday and i recieved numerous gifts, however sum people had sent gifts without names. So i recieved 2 gifts that do not fit me. The person did not attach a name card or a gift reciept. I went to the store to find no security but one girl sitting by the securitys point playing with her cellphone. I asked her if she works there n she sed yes. So i explained to her so politely that i needed to change the items and take something else. She was so arrogant and kept hashing at me telling me that there isnt anything she can do. I checked for any management but there was just the cashier. I stormed out of the store with such disappointment. I do understand that i do not have a slip. But it was a gift. Now must i go on a search to find the gifter or just keep the items for no reason. Please customer service is really important. Despite the store having no customers she could have assisted me in a proper manner. Called a senior or something. What do i do now.</p> <p>I have posted the avove on legit Facebook page and they said : Hey hey Keshnee, Thank you for sending us feedback. We will escalate your feedback to the relevant department because as a brand we do not agree with our customers being treated in this way. Once again, we are very sorry that you had this bad experience. Lots of love, #TeamLEGiT</p> <p>However i have not recieved any feedback until date, even the customer care line cuts off!</p> <p>Please assist me Hello Peter</p>