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charl G

1 reviews | Active since Jan 2014

11 Jul 2016, 11:44

Return Policy is very bad i cant return.

<p>I bought a pair of shoes on my account at zevenwatch mail and the cashier told me i cant return the item due to the fact that she cant take it back i dont even have the item for a month and never wore it i think this is unexceptable and she was very rude i have to drive back and forth like she give me petrol money for my car and i have the slip which is all the proof that she require. (KESIA) cashiers name.</p>

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Replies (1)
Legit
Legit's reply13 Aug 2016, 07:30
Official

We would like to thank you for bringing the matter to our attention. We do apologise for the delay in response, as our site was down. Kindly advice if you have received assistance with your complaint and if not, we will then advice accordingly. Please find the below reference number for your post ********** 022/GO

Thank you for your patience.

Kind regards

Nomzekelo Mnini

Customer Experience Team

Call Centre: ***.