cC
cynthia C
1 reviews | Active since Dec 2015
21 Dec 2015, 14:46
quality dissapointment
i bought a pair of pants from legit stores from legit two weeks ago. and yesterday was first time i wore them but in less than 6hours they were torn apart and i had to suffer embarrasment because of cheap material. i really loved the store but after yesterdays dilema. i took out edgars card just for this store but i regret my decision.
Helpful (0)
Replies (1)0
Replies (1)
Legit's replyOfficial
23 Dec 2015, 15:28Hello tsaki16,
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. We have made the quality department aware of your query to avoid such incidents from occurring.
We are currently liaising with the store manager and will provide feedback shortly. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. We have made the quality department aware of your query to avoid such incidents from occurring.
We are currently liaising with the store manager and will provide feedback shortly. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Legit's reply23 Dec 2015, 15:28
Official
Hello tsaki16,
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. We have made the quality department aware of your query to avoid such incidents from occurring.
We are currently liaising with the store manager and will provide feedback shortly. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. We have made the quality department aware of your query to avoid such incidents from occurring.
We are currently liaising with the store manager and will provide feedback shortly. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,