Purchase a cell phone get accused

GOOD DAY<br> <br> WHAT A WAY TO EXPOSE A STORE.<br> <br> LEGIT MALL@CARNIVAL MUST BE ONE OF THE MOST UNRELIABLE STORES IN GAUTENG.<br> <br> I PURCHASED A CELLPHONE FROM THEM ON 25/10/2015 AND WHEN I OPENED THE BOX INSERTED THE SIM CARD, THE PHONE WAS REGISTERED UNDER SOMEONE ELSE'S NAME!!<br> WHEN I TOOK THE PHONE BACK THE \MANAGER"ONICA TOLD ME I AM LIEING AND THAT THEIR IS NOTHING WRONG THE CELLPHONE. SO SHE WON'T EXCHANGE IT.<br> <br> I THEN ASKED TO SPEAK TO THE STORE OWNER"