Pathetic customer service

<p>on the 10 of december i bought the shoe which is a size 4 when i arrived at home i saw that, the gave me different size which is a size 4 the right side the left side was a size 5, on the 11 dec i went back and show them what happen, they told me they dont have a size 4 on the shoe,i told them to refund me i was told that these no cash the amount will be paid on my capitec account within 24 hour which the latest the amount supposed to be on my bank account by the 13 dec , i have done the follow on 14 dec i was told to come to the store which is the other money to spend, i ask for the e-mail address to the cashier who assisted me the name is nandipha siyo she was very rude she promise to call she did'nt call i would like by tomorrow to receive my money.</p>