SS
Sithembile S
1 reviews | Active since Jan 2014
14 Feb 2015, 07:02
online banking
I have been paying my account via online banking but when my monthly statement comes the payment doesn't reflect on my statement. Went to Protea mall Legit stores for assistance. ....We called the head of department, they told me to pull a bank statement and email it to edcon but the was no response, call centre agents from Jet have been calling asking about payment and when I narrate my story to them. They give me the same email address to email my documents to. Even today I am still sitting with the same problem. Please help me.
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Legit's replyOfficial
16 Feb 2015, 12:51Hello ibnoko,
Thank you for bringing this matter to our attention. We have escalated your query to our accounts department to track your payment. Once we have received feedback further communication will be sent to you directly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We have escalated your query to our accounts department to track your payment. Once we have received feedback further communication will be sent to you directly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Legit's reply16 Feb 2015, 12:51
Official
Hello ibnoko,
Thank you for bringing this matter to our attention. We have escalated your query to our accounts department to track your payment. Once we have received feedback further communication will be sent to you directly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We have escalated your query to our accounts department to track your payment. Once we have received feedback further communication will be sent to you directly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***