CG
Carrie G

1 reviews | Active since Nov 2013

16 Jan 2017, 15:41

No response whatsoever

<p>I app**** for an account with Legit (two weeks ago) via their website, submitted my latest three payslips and filled in all the required details and the automated screen message advised that someone would contact me shortly regarding my application. I then waited a week and went onto their website again and filled in the online contact form, requesting that I be contacted (they have my email address, cell number and work number now) in order to provide me with some information or the status of my application. Silence. Noone has bothered to get back to me. At. All. So they are now in possession of MY PERSONAL INFORMATION and have not bothered to get back to me? I am very unhappy about this. Whether I qualify or not, whether I had been given an account or not, I wish that someone would have the decency to at least respond! Very very poor service. If this is how Legit treats new applicants, I shudder to think of what they will be like should I receive an account. I am very disappointed.</p>

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Replies (1)
Legit
Legit's reply16 Jan 2017, 16:38
Official

Thank you for making contact with us regarding your new account application .

Kindly contact us on ***/8011 with your ID number for the status of your application.

Our attempts to contact you has been unsuccessful.

***/GO

Kind regards

The Edcon Customer experience Team