1 reviews | Active since Jan 2011
No feedback on opening an account
I received a letter in my post offering me to open an account at Legit, went to Legit at Campus Sqaure in Aucklandpark with the pre-approval letter to complete the application form on the 11 August 2015, was told that I will get an sms if its approve, the lady couldnt confirm how long that would take. The following week I sent an email to [Email Removed] to follow up on the status of the application, the email was read and no one bothered to respond. If this is how Im treated even before getting the account please dont bother ever giving me feedback on application as already I received bad service and do delete me from your marketing lists, I dont want to receive any communications from Legit, what a bad experience it is after you guys contacted me to open an account with you, now I must run after you for feedback. NO THANK YOU!!!
Thank you for bringing this matter to our attention. We can understand the frustrations this has caused you. We contacted you for further assistance and and there was no response. Please note that you can contact New Accounts directly on *** to find out about the outcome of your application.
We have also notified the store manager of Campus Square to assist further.
Your reference number is ***/GO. If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Thank you for bringing this matter to our attention. We can understand the frustrations this has caused you. We contacted you for further assistance and and there was no response. Please note that you can contact New Accounts directly on *** to find out about the outcome of your application.
We have also notified the store manager of Campus Square to assist further.
Your reference number is ***/GO. If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***