Legit Online is the worst!!!!

Legit Online customer agents are the worst, they actuall go to work everyday just to play around and lie to customers. I've order some clothes online which were never delivered and I've been calling and emailing Legit customer care for almost two months now and they kept telling 'sorry they will sort out the problem' which even noe they haven't. And they never communicate from their side whatsoever, And I contacted them again to check if they found my package and still nothing and they never communicat and finally they said they'll refund me my money but they have to wait for 14 day to pass because the package is still in transit which takes 14 days to reach they're warehouse but now the 14 days have passed and still no refund which they said they'll send it immediately after the package arrives to their warehouse, Now again is me running behind them for my money. And now they are not replying to my emails anymore and I'm a customer who paid for my items.

This are the customer assistance that I was speaking to Laikyn Setloboko and Marisha Rambridge which they were of no help at all, you need to train your customer agent on how to really resolve issues cause as a customer who paid for her stuff busy running after your agents like to just help me with an issue for so long. Is not impressive and doesn't look good for you as a brand.