GD
Gabby D

1 reviews | Active since Sept 2018

10 Dec 2018, 18:13

Legit hid their return policy

Two weeks ago, I bought some clothing from Legit which was all in the same size. As I was standing by the till I read the return policy. When I got home I tried on my new items and one didn't fit. I went back today to swap it out, you could see that the item is new, I had only tried it on. The store clerk refused to help because it was a bar, saying that it was against store policy. I then asked about it because I could not see anything about it on the return policy. She pulled out the policy and showed me where it said it was against policy, which was hidden from customer view. I am incredibly disappointed by this as 1) their sizing is inconsistent and 2) they would hide their policy from customers

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