LE
Lesego E

1 reviews | Active since Nov 2017

26 Sept 2020, 17:07

Legit festival mall

I went to Legit in festival mall today..looked at sale items and found something i liked and had to fit and i was satisfied and i had to pay.went to the till and when i got there the cashier rang yp the items and the pricing was more,i asked her to check what was expensive and the sale item that had a red tag that said it was R99.95 was apperently R299.95.i told her why it had a red tag on the price tag that said it was R99.95,she didnt give me reasons she just yelled that the price was not scratched the red tag should be on scrached items.she kept yelling "its not scratched"on the other hand shes busy peeling off the sale price in the item saying its not on sale.showing me other items that not on sale.i know that the price i see is the price i pay but the cashier continued in her rude behaviour saying if its not scrached it not on sale,how am i supposed to know how they machendise their stock and on the other hand there were more of the same items on the sale rail when i tryed explaining her answer was again "its not scratched.poor customer service and false advetirsing.if i saw the right price i wouldnt have bothered they wasted my time.they didnt even apologise for their wrong prices..

0
Replies (1)
LE
Lesego E's update26 Sept 2020, 18:20
Reviewer Update
When i get home to unpack the clothes i found one of the items still have the alarm on it.so tomorro i have to go back to the store to remove the alarm like im some ***** because the same rude cashier didnt do her job all she wanted to do was to make me pay and leave their store while she refused to make me pay for the price i saw...so again i have to go to the same store that knows nothing about customer service!