HS
Hope S
1 reviews | Active since Jun 2016
27 Jun 2016, 16:09
Legit defects
<p>I bought a cardigan at Maponya Legit, when I got home I realized that the cardigan had a hole in the under arm, I took the cardigan to Legit Wonderpark however they told me that they cannot assist me as it's not their damage so I have to go to Maponya. I live in Pretoria, I just happened to be in Maponya that day, so basically what they are saying is that I have to pour petrol for R300 to go to Maponya to exchange a cardigan that costs R189??? Tell me if that makes financial sense?? I was not impressed at all, Legit really needs to review this!!!! Now I'm sitting with a cardigan that has a hole!!! What a waste of my time and money!!!</p>
Helpful (0)
Replies (3)0
Replies (3)
Legit's replyOfficial
12 Aug 2016, 09:23We would like to thank you for bringing the matter to our attention. We do apologise for the delay in response, as our site was down. Kindly advice if you have received assistance with your complaint and if not, we will then advice accordingly. Thank you for your patience.Please find the below reference number for your post ***/GO
Kind regards, Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
Legit's reply12 Aug 2016, 09:23
Official
We would like to thank you for bringing the matter to our attention. We do apologise for the delay in response, as our site was down. Kindly advice if you have received assistance with your complaint and if not, we will then advice accordingly. Thank you for your patience.Please find the below reference number for your post ***/GO
Kind regards, Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
Legit's replyOfficial
12 Aug 2016, 09:30We would like to thank you for bringing the matter to our attention. We do apologise for the delay in response, as our site was down. Kindly advice if you have received assistance with your complaint and if not, we will then advice accordingly. Thank you for your patience.Please find the below reference number for your post ********** 249/GO
Kind regards, Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
Legit's reply12 Aug 2016, 09:30
Official
We would like to thank you for bringing the matter to our attention. We do apologise for the delay in response, as our site was down. Kindly advice if you have received assistance with your complaint and if not, we will then advice accordingly. Thank you for your patience.Please find the below reference number for your post ********** 249/GO
Kind regards, Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
HS
Hope S's updateReviewer Update
12 Aug 2016, 11:15I have not received any assistance, I even gave up and continued wearing the cardigan and patcehd it myself
HS
Hope S's update12 Aug 2016, 11:15
Reviewer Update
I have not received any assistance, I even gave up and continued wearing the cardigan and patcehd it myself