fustrated

On the 14th March 2015 at 13:22, an amount of R329.99 was swiped from my nedbank cheque account, then the terminal approved the amount however the slip didn't come off the terminal as usual. Then the lady who was assisting me swiped again at 13:23pm same amount, and same incident happen. At that time my phone had no signal so I didn't receive notification sametime.Decided to go withdraw and make a cash payment, that's when the smses came thru.Went back to the branch they said they will log a call with helpdesk on monday.They foned me back to advise that my query has been logged.I appreciated the job being done from the shop side, what ****es me off now is getting back my R659.98 as I didn't even get a pair.its 4days now awaiting my money which is taking a very very long time to receive it back..If only I could explain the way I feel right now. I have things to do thing the other R300,like buying a bus tag for the coming week, but I won't b able to,Thanks to legit.if only some1 from edcon can call me for my refund. Called the head-office on the 19th at complaint department, dey said they will make sure I get a call by end of business regarding my refund,by to no luck