JP
Jamie P

1 reviews | Active since Jan 2012

02 Mar 2015, 13:08

FOREVER OFFLINE

Every time I walk into Legit Sanlam centre(Pine Crest Centre) -THEY ARE OFFLINE ! <br> How is it possible that Jet and Edgars Active are always online in the same centre when they all should be using the same bank and all belong to the Edcon group.<br> Rather close the store and let another retail merchant use that space , clearly you can't be making money if people can't buy or pay! In the meantime be courteous enough to put a sign on the door saying that you are \offline...once again"instead of making people shop then get to the till and can't pay using your card. Total waste of time !!<br> """

0
Replies (1)
Legit
Legit's reply02 Mar 2015, 14:36
Official
Hello Jamie08,

We are so sorry to hear about your unpleasant experience in store with regards to the systems offline.

We have raised your concerns with our store manager to insure that all systems facility will be attended to for observation to insure it will be fixed, your will be receiving direct feedback shortly.

Your reference number is ***/GO.

Kind regards,
Edcon customer experience team,
***

Best regards,