SM
Sbongile M
1 reviews | Active since Aug 2014
02 Aug 2015, 06:48
extremely poor service
Received beyong poor service and bad attitude on friday 31st @ about 11am @the Legit store Germiston Branch from a cashier named Busi (if that's her real name since her manager refused to give her name as they never ever wear name tags as well). I asked a very very simple question and both the cashier and her manager laughed in my face and the manager asked \what does that got to do with me?". Those employees lake professionalism"
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Legit's replyOfficial
03 Aug 2015, 10:20Hello Sbongilen,
Our attempts to contact you today at 08:44 AM have been unsuccessful. We must apologise for the unpleasant experience with regards to the manager and the cashiers in store.
We have addressed this incident with our in store management team to investigate and provide feedback shortly. I assure you the staff members in question will be identified and corrective measures will be taken against them .
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 08:44 AM have been unsuccessful. We must apologise for the unpleasant experience with regards to the manager and the cashiers in store.
We have addressed this incident with our in store management team to investigate and provide feedback shortly. I assure you the staff members in question will be identified and corrective measures will be taken against them .
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Legit's reply03 Aug 2015, 10:20
Official
Hello Sbongilen,
Our attempts to contact you today at 08:44 AM have been unsuccessful. We must apologise for the unpleasant experience with regards to the manager and the cashiers in store.
We have addressed this incident with our in store management team to investigate and provide feedback shortly. I assure you the staff members in question will be identified and corrective measures will be taken against them .
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 08:44 AM have been unsuccessful. We must apologise for the unpleasant experience with regards to the manager and the cashiers in store.
We have addressed this incident with our in store management team to investigate and provide feedback shortly. I assure you the staff members in question will be identified and corrective measures will be taken against them .
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,