gJ
gail J
1 reviews | Active since Apr 2015
19 Apr 2015, 14:52
double debit billing
On the 26th March my debit card was debited twice for the amount of R400 which I was told in store it was declined .The two amount of R400 reflect it was debited off my account I paid another amount of R400 in cash . When making an equity the manager tells me they didn't receive the payment yet the bank statement shows the amount was received by legit
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Replies (1)
Legit's replyOfficial
20 Apr 2015, 11:05Hello g jones,
Thank you for bringing this matter to our attention. Please be advised we have raised your concerns with the store manager and will revert with feedback shortly.
We must apologise for the unpleasant experience and inconvenience caused in store. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we have raised your concerns with the store manager and will revert with feedback shortly.
We must apologise for the unpleasant experience and inconvenience caused in store. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Legit's reply20 Apr 2015, 11:05
Official
Hello g jones,
Thank you for bringing this matter to our attention. Please be advised we have raised your concerns with the store manager and will revert with feedback shortly.
We must apologise for the unpleasant experience and inconvenience caused in store. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we have raised your concerns with the store manager and will revert with feedback shortly.
We must apologise for the unpleasant experience and inconvenience caused in store. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***