CS
Callyn S
1 reviews | Active since Nov 2015
12 Nov 2015, 13:53
Disgusted
Legit the Glen refused to give me my refund, This is against the CPA, I purchased with my debit card, brought the items back the same day with the slip and tags on the shirts, staff has disgusting attitude and very unhelpful, such an embarrassment to LEGIT<br> <br> Phoned the gift card call centre which are also useless, spoke to 5 different people which two of them cut my call, one person says I must get my refund, other says I cant - clueless <br> <br> I will never go back to this store again, I am appalled at the fact that they are not willing to sort the problem out.
Helpful (0)
Replies (1)0
Replies (1)Legit's replyOfficial
13 Nov 2015, 11:26Hello Callyn,
As per our telephonic conversation we are glad to hear your query has been resolved by the store, however we have addressed the incident regarding the service received from the cashier in question. You will be receiving further communication in terms of corrective measures implemented in store.
We thank you for you valued support and feedback.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we are glad to hear your query has been resolved by the store, however we have addressed the incident regarding the service received from the cashier in question. You will be receiving further communication in terms of corrective measures implemented in store.
We thank you for you valued support and feedback.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Legit's reply13 Nov 2015, 11:26
Official
Hello Callyn,
As per our telephonic conversation we are glad to hear your query has been resolved by the store, however we have addressed the incident regarding the service received from the cashier in question. You will be receiving further communication in terms of corrective measures implemented in store.
We thank you for you valued support and feedback.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we are glad to hear your query has been resolved by the store, however we have addressed the incident regarding the service received from the cashier in question. You will be receiving further communication in terms of corrective measures implemented in store.
We thank you for you valued support and feedback.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
