TM
Tsebo M
1 reviews | Active since Apr 2015
24 Apr 2015, 16:46
Denied to return damaged goods
I bought shoes at Legit, but as I was wearing them, I realised that they were completely faulty. Within 6 days, I tried to go return them, but the cashier said she wont take them back because they were worn. Adding to that, she gave me BAD attitude and she was even yelling at me. I am so disappointed in Legit!! I cant stand that shop anymore!
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Replies (1)
Legit's replyOfficial
25 Apr 2015, 10:25Hello Miss BT,
Thank you for bringing this matter to our attention. We are so sorry to hear about your unpleasant experience in store concerning our refund and exchange process.
We have raised your concerns with our in store management team and will revert with feedback shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We are so sorry to hear about your unpleasant experience in store concerning our refund and exchange process.
We have raised your concerns with our in store management team and will revert with feedback shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Legit's reply25 Apr 2015, 10:25
Official
Hello Miss BT,
Thank you for bringing this matter to our attention. We are so sorry to hear about your unpleasant experience in store concerning our refund and exchange process.
We have raised your concerns with our in store management team and will revert with feedback shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We are so sorry to hear about your unpleasant experience in store concerning our refund and exchange process.
We have raised your concerns with our in store management team and will revert with feedback shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***