Customer services

I went to exchange new shoes that I bought from Legit forest hill city on Sat only to discover there is a little part on the in side of the shoe that was not glued up properly I then went to legit wonder park which is closer to my workpworkplace I am now told to go n exchange them where I bought them. This is really unconvincing and I do not get to my place very late and I need to use them I am shocked of what I was told by Kgothatso not sure if she's the manager this is the last time il ever buy from Legit 2017 and a retail shop still require customers to go back to where they bought the product. I am being and disgusted by the wonder park experience I got today its bad to say the least...consideting this are new shoes that have never been worn