CREDIT REFUND NOT APP****

Good morning. I made a purchase of R969 on 31 March 2017 and returned goods the following week which was the first week in April and a trainee helped me (first day on the job). I checked my account in May to make sure the credit was app**** and it wasn't. I gave it another month because of your billing dates and still NOTHING. I called Legit Zevenwacht and they said Edgars and Legit are no longer one so the credit will take 1-2 months to be app**** since you are splitting systems. I have no proof of purchase/credit since they asked to keep the receipt and I said it's fine. We are in September 2017 and STILL, NO CREDIT HAS BEEN APP**** TO MY ACCOUNT SINCE APRIL 2017. Please advise what the hell I need to do to get this sorted out because the phone lines at Zevenwacht is non existant since yesterday when I tried calling. I look forward to your response