COMPLAINT ABOUT LEGIT EASTGATE

This serves as a complaint. I did a Layby in February from some items in your store in Eastgate for three months. Then lockdown came. Sometimes in June i went to Eastgate as I stay in Woodmead, and the store was closed early for desinfection. I poped by this Friday end of July and was told my Layby was cancelled last month. I did not received any call. Then I asked why was not I been called to be advised as my ID and cell number was on the invoice. The Manager on duty on that day (A white lady) was very rude with me and said that there was no need to call me. I was shocked of her rudeness hence I am escalating it. Her attitude was very unprofessional. Pushing me not to shop at any legit anymore. In this though times your staff members should appreciate customers and that was not the case. Very disappointing. Thanks, BETTINA MOUSSANA: ***