RS
Roslyn S

1 reviews | Active since Feb 2013

27 Nov 2015, 09:37

Cellphone ******

Good day<br> My Cellphone got ****** yesterday in the Legit Store East Rand mall , I wanted a sandal that I fit on and for a split second my cellphone got ****** next to me . My friend called my cell and it was ringing for over 30 min\s we were standing in the store asking for help or assistance from the manager which just turn around and said there is no cameras in the store . I went to the security guard which had a little simpathy and she also just revered me to the manager (which at that point I did not know she was the manager ).<br> I am very sad and disappointed at the same time because I know that the person who took my phone was still in the store being that I could not do anything because I was not getting any simphaty or help from the staff . I came back to my work place call my number again and my phone were switch off

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Replies (1)
Legit
Legit's reply27 Nov 2015, 11:01
Official
Hello chauneez12,

Thank you for taking the time to share your concerns with us .We are so sorry to hear your cell phone had been ****** in store. When shopping in our stores you should certainly feel safe.

We are currently liaising with our store manager as this incident could have been handle in a different light, you will be received feedback shortly.

Please note: All cameras in stores have been installed to protect our merchandise against shoplifters, cameras are place and will rotate according to the store's needs. Legit will not be liable for any lost or ****** personal belongs of a customer visiting our store.

Your reference number is ***/GO.

Kind regards,
Edcon customer experience team,
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