jD
justine D
1 reviews | Active since Nov 2011
10 Mar 2015, 09:10
broken shoes after buying it
I am highly disappointed in the quality of Legit. I bought shoes there on the 28 February 2015 and had it on for the first time to work on the 6 march 2015 and it broke. How embarrassing and everything asking but where did you buy the shoes, now just imagine how shocked everyone was finding out Legit. No man guys money don't grow on trees to keep on buying shoes especially not me, and I do not have time to return shoes we also work.
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Legit's replyOfficial
10 Mar 2015, 09:59Hello justine%10,
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening.
We have addressed this matter with the store manager and you will be receiving feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening.
We have addressed this matter with the store manager and you will be receiving feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Legit's reply10 Mar 2015, 09:59
Official
Hello justine%10,
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening.
We have addressed this matter with the store manager and you will be receiving feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening.
We have addressed this matter with the store manager and you will be receiving feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***