IM
Itumeleng M
1 reviews | Active since Feb 2013
19 Sept 2015, 12:10
Bought a jacket 2 weeks ago wanted to exchange it.
I wanted to exchange it today. The lady checked the jacket as per formality. She insulted me and said it had A BAD SMELLY ARMPITS. It wasn't worn it was tried on at home. On so many occasions I tried on clothing in that store that had make up stains and some showed that they were worn. She was so rude!
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Legit's replyOfficial
19 Sept 2015, 14:11Hello itumimi21,
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience in store received by Zandi .We have addressed this incident with our in store management team as this is not the type of service we promote in store.
This matter could have been handled in a different light, you will be receiving further communication from the store manager shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience in store received by Zandi .We have addressed this incident with our in store management team as this is not the type of service we promote in store.
This matter could have been handled in a different light, you will be receiving further communication from the store manager shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Legit's reply19 Sept 2015, 14:11
Official
Hello itumimi21,
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience in store received by Zandi .We have addressed this incident with our in store management team as this is not the type of service we promote in store.
This matter could have been handled in a different light, you will be receiving further communication from the store manager shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience in store received by Zandi .We have addressed this incident with our in store management team as this is not the type of service we promote in store.
This matter could have been handled in a different light, you will be receiving further communication from the store manager shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***