CM
Christina M

1 reviews | Active since Jul 2019

15 Oct 2025, 18:53

Badddd Service

I bought clothes online and went to exchange at Clearwater. I was told to take something else for the credit difference that I had, I told the cashier and supervisor/manager that I don’t want anything else and would prefer to get my change. To my surprise I was told that they can’t give me my change because I do not have a receipt. Firstly if Legit requires a receipt for exchanges or refunds for online orders they should print those and include/send it with the order. I suggested to email a copy and was told they don’t have a printer. I had to leave with my clothes because I was not prepared to take something I was not planning to buy and have waisted my time and petrol coming to this store. This is not good service and we deserve better for the value of money we spend in this store. Legit you e lost yourself a customer, I do not spend where I’m not valued as a customer!!!!

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