Bad service legit in boulders.

I am very very disgusted regarding the poor service we had just received in one of your stores at legit in boulders,my husband went to return 3 items,two skirts I bought in mall of africa with no tags,and one item with the tag,the items are still new and never be worn my husband bought me these items while I was away(due to health reasons) and I only came back home now and I don't like the items,and I want my refund as m still not okay to come and check what I would like,they direspected my husband,they told him they can't assist him with the refund because the items were bought 3months back,and they way they spoke to him it was they just talking to some idiot who didn't purchase the items at legit,he asked to speak to the area manager they told him no he can't sp to the manager.he can only call head office if he wants to,I mean I totally don't understand why legit associates have to treat customers in this manner,i m so very ****ed and disappointed and I dont think i will ever buy at legit again in my life,and I just want to let u know that my items are at their store since Saturday 22/02/2020 and my receipt and,I wrote an email to Josh who said hes the HR manager,on Sunday,he rep**** he will investigate the matter and some one from customer care will get back to me,i have been doing follow up on the emails,but Josh is no longer replying hes ignoring my emails up until today nobody from customer care called me and I called the store today I spoke to eva(the store manager) she said she can't assist me,with a refund it's their policy I can call customer care if I want to,I asked for the area managers number, Eva told me she can't give me their area manager(Maart) doesn't speak to people,she even instructed Eva(the store manager ) that I will not get my refund I can even take this matter wherever I wanna take it, I mean is this the way how legit suppose to treat customers these items were purchased cash,guys these people have disrespected me emotionally,and what hurts me most I have purchased these items I didn't ***** them and cash and I still gave them a proof of purchase, I still need my money back and a formal written apology from them,because all the told me today 26/02/2020 they said I must just come and collect my items theres nothing they can do,and Maart the area manager said he doesn't speak to people(guys legit has disrespected me emotionally,I mean I don't deserve this treatment they gave me.

I have never seen or experienced such bad service in my life.please sort this out ASAP.

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