1 reviews | Active since Jun 2016
Bad service
<p>Yesterday I went to go exchange some clothing I bought over the weekend at Legit George, I didn't have time to look for something else and I advised the Lady that she can give me a gift card I don't mind. I went to Jet after work and thought i could use the gift card there seeing that they are also part of the Edcon group but to my suprise there was no money loaded on the gift card I was really upset, disappointed and embarrassed. I'm one of their regular costumers and this is not on at all... </p>
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience in store regarding your gift card .We are currently liaising with the store manager regarding your concerns raised, you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience in store regarding your gift card .We are currently liaising with the store manager regarding your concerns raised, you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***