JL
Jessica Larhein-Wilkinson
1 reviews | Active since Jun 2010
06 Aug 2015, 11:48
Bad Attitude
Went to return an item and was assisted by Cynthia who insisted that I be given a gift voucher for the returned item as opposed to cash because that is the \companies rule". Which i refused and Cynthia still insisting on it"
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Replies (1)
Legit's replyOfficial
08 Aug 2015, 13:35Hello jessicala,
We must apologise for the overall service experience regarding our refund and exchange policy. Please be advised this incident has been addressed with the store manager you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the overall service experience regarding our refund and exchange policy. Please be advised this incident has been addressed with the store manager you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Legit's reply08 Aug 2015, 13:35
Official
Hello jessicala,
We must apologise for the overall service experience regarding our refund and exchange policy. Please be advised this incident has been addressed with the store manager you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the overall service experience regarding our refund and exchange policy. Please be advised this incident has been addressed with the store manager you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***