Poor Service

I would like to let you know that Legends Barber in Greenstone Mall has the worst service ever.

My first encounter with them, I called to set an appointment for my 2 year old son, spoke to the guy over the phone and he advised it shouldn't be a problem. Upon our arrival ( at the time I had set my appointment) we were turned away and advised that they were too full. I begged and unfortunately I was not helped. I decided I would come through the next day very early in the morning.

I was there before 09:00,store was opened and so I entered and same thing happened..I was turned away. I literally shed tears because I just wanted my son to have the Legends Barber experience and still I was not assisted.

I decided I would not try this again. However, this morning, yet AGAIN...I was there at 09:00...it is 12:35 and my son has not been assisted because even though we are told that they do not work on appointments and it is a walk in (First come, first serve) as soon as their regulars come in, we get side lined and they are assisted before us. I am disappointed and disgusted at your service. 3 hours with a 2 year old waiting for service and once again; not assisted.