Pathetic service

If I could give you a zero, worst service ever, for someone who has been your customer for many years now, I have recently experienced the worst service ever from you guys, wait time went from an hour to two hours, but now I have to wait 6hours to get a cut with less the 7 people who came before me this has been happening for the last 3months now.... ****en hell I am done with you guys. I will take my money to a company that values its customers.