Good haircut buy bad customer service

These guys are really good at cutting hair, but their customer se vice leaves a lot to be desired. They can't manage queues, everytime I try to take my kids to either Menlyn or Hatfield branch, they're either full, or they're closed, meanwhile their doors are open. That time it's 5:30 pm, closing time is 6pm. I guess I'll stick to those other ordinary hai dressers.