UNPROFESSIONAL

Visited the resort in December 2018, I was not happy with the room allocated as the rain was dripping through the aircon by the door, when I reported this to the reception, i spoke to the lady by the name of Yvonne Mashishi who was extremely rude and was not prepared to help us. On departure my son forgot his cap in the room and I sent the email to them, and was told they couldn't locate the cap and no staff member came forth with it. I WOULDN'T RECOMMEND THIS RESORT TO ANYONE I KNOW, AS THEIR SERVICE SUCKS AND YOU SURE NOT GOING TO GET ANY HELP FROM MANAGEMENT WHEN YOU COMPLAIN. BOOK ANYWHERE BUT NOT AT LEGENDS GOLF AND SAFARI RESORT