1 reviews | Active since Oct 2011
Yonela Mpambani – Legal Counsellor Supervisor (Centurion)
I have a legal matter with Primary School Louis Leipold and asked legal wise to assist me but they keep on telling me that they are waiting for feedback from the school. I paid my school fees as father up to date and even overpaid by R14600.00. The School summons me and the mother and I apposed the matter.
We have been to court on several times and the school keep on playing for time like now.
I would like a legal adviser to listen to what my side of the story is and not what they they want me to do.
Regards
Dear Sir,
Despite our efforts on the matter with the school, we have not received any response and thus we had sent a referral request to the branch manager which was not approved due to the account still has an outstanding amount in respect of school fees and therefore refund would not be possible. In respect of overpayment done on the account which ought to have been paid by the mother of the child, you should claim the amount from her.
You disputed the above and advised that we follow up and till date we have not received any response from them. Kindly note that you may therefore appoint an attorney on the matter to pursue further as referral was not approved to proceed with legal action.
Kind regards,
Yonela Mpambani – Legal Counsellor Supervisor (Centurion)
LLB - UNISA
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and will get back to you.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and will get back to you.
Connie Serekoeng
Consultant: Customer Care
We are sorry for the experience you had regarding your matter.
We investigated your concerns and requested our Pretoria Paralegal Services Manager, Ms Claudia Moolman , to contact you. We further confirm that you have been contacted by our Yonela Mpabani on the 20/05/2020 to discuss your matter in detail. Additionally, we suggest that you contact us for further clarity regarding your matter.
We thank you for giving us the opportunity to resolve your complaint.
Connie Serekoeng
Consultant: Customer Care
We are sorry for the experience you had regarding your matter.
We investigated your concerns and requested our Pretoria Paralegal Services Manager, Ms Claudia Moolman , to contact you. We further confirm that you have been contacted by our Yonela Mpabani on the 20/05/2020 to discuss your matter in detail. Additionally, we suggest that you contact us for further clarity regarding your matter.
We thank you for giving us the opportunity to resolve your complaint.
Connie Serekoeng
Consultant: Customer Care
