1 reviews | Active since Aug 2015
Worst Service I've Ever Received
<p>LegalWise does not practice what they show us on TV. I think all testimonials are being paid for. It's a total ****. They don't care about their clients, long as You have paid your monthly premiums and they received their money it's all good to them they don't care what happens to you next. My husband took a policy with them a few years ago. We have been paying but never claimed. Just this once I went on maternity leave and started having problems with my employer not paying me and my playslips shows complicated amounts of money which I wasn't understanding. I went to LegalWise not knowing it would be such a waste of time and effort. Some PLO called Theko Mashile was just terrible she was saying things like "I'm not entitled to maternity benefit". She was basically supporting my employer rather than defending me. I'm not sure if she was an intern or just an illiterate who struck a job by luck at the law firm. No justice was served for me. My husband then called their customer service but still was a waste of time and airtime. They never bothered with the matter they never even followed up on our case we had to push them until they told us BMW is not entitled to pay its employees maternity benefit but it has been paying them years and years but mine was exceptional. I would edge people to read people's reviews online before signing up with LegalWise as they will regret. Because I gave them full ammunition as proof to fight my employer but they literally ignored it because they don't want to help they just want to chow our monthly premiums. </p>
We acknowledge receipt of your concern with reference number 19460.
We confirm that we have escalated your concern to the Pretoria Branch for investigation. We will contact you in due course.
Kind Regards
CS.
We acknowledge receipt of your concern with reference number 19460.
We confirm that we have escalated your concern to the Pretoria Branch for investigation. We will contact you in due course.
Kind Regards
CS.
