MM
Michael M

1 reviews | Active since Sept 2022

30 Sept 2022, 09:58

Worst service from consultants

Worst experience ever their consultants, don't call and when you call they tell you they are busy with a consultation and they will call you back but you will wait forever. It is like they don't care about their clients. When you log a complaint via whatsapp the supervisor calls you defending the consultant. It's been over two weeks and I need my case taken to court but your consultant seems like she doesn't care

0
Replies (2)
LegalWise
LegalWise's reply30 Sept 2022, 10:52
Official
Hi Michael M,
 
We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.
 
Thabo Singela
Consultant: Customer Care 
MM
Michael M's update05 Oct 2022, 12:34
Reviewer Update
Hi, This is really frustrating I thought you guys are investigating and to-date still no feedback from you guys. No guys this is not right and I have never missed any of my installments