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pearlesse P

1 reviews | Active since May 2017

18 Nov 2022, 08:21

Worst Legal Service Provider EVER!

This was the 5th time I asked for assistance and I was practically ignored!!! I believe LegalWise hires people who don’t even know/understand the law.

I am in HR and well-versed with labour law. I needed someone to look at an employment contract to get a second opinion. First I was ignored all day, then I get a reply the next day that doesn’t even help my case. If you value your R300, take it somewhere else. These people are useless

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Replies (2)
LegalWise
LegalWise's reply18 Nov 2022, 09:00
Official
Hi Peggy M,
 
We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.
 
Thabo Singela
Consultant: Customer Care 
LegalWise
LegalWise's reply04 Jan 2023, 15:19
Official
Hi Peggy M

With reference to the above concern, we confirm that you were contacted by the Legal Supervisor, Lianna as well as the legal counselor Portia and your case was discussed as well as the possible course of action that could be taken.

We apologize for the remiss in our service and we remain committed to providing you with quality legal assistance.

Thabo Singela
Consultant: Customer Care.