TM
Thendo M
1 reviews | Active since Dec 2024
21 Jan 2025, 18:48
Worse service on my 1st claim.
Member Id No ***
I opened the child maitanance file around last year July even today i am not getting any assistance.
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Replies (1)LegalWise's replyOfficial
26 Feb 2025, 10:09Hi Thendo M,
We confirm that we have investigated your complaint and it was escalated to the Claims Hub Manager. We further confirm that the Claims Assessor has been in contact with you and you have been referred to another attorney to assist you.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Claims Hub Manager. We further confirm that the Claims Assessor has been in contact with you and you have been referred to another attorney to assist you.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
LegalWise's reply26 Feb 2025, 10:09
Official
Hi Thendo M,
We confirm that we have investigated your complaint and it was escalated to the Claims Hub Manager. We further confirm that the Claims Assessor has been in contact with you and you have been referred to another attorney to assist you.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Claims Hub Manager. We further confirm that the Claims Assessor has been in contact with you and you have been referred to another attorney to assist you.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
