1 reviews | Active since May 2012
When LegalWise assigns Muller&Viogt to your case decline WITH ALL YOUR MIGHT
<p>Apart from requesting LegalWise letterheads to letters I drafted myself I have never actually claimed. </p> <p> </p> <p>I was involved in a car accident and after fixing the vehicle had to claim damages from the drunked driver. I can assure you that LegalWise has delay tactics; from incapacitated staff to laborious and deliberate red-tape.</p> <p> </p> <p>The worst internal admistrative red-tape is Muller and Voigt. M&V are LegalWise subsidiary. They hide themselves on an upper floor around Cresta and a residential office in Kensington - I have physically been to both. No signage, No landlines - I had to threaten someone to eventually get a cellphone number. For a good part of last year M&V had a backlog of claims because they literally had a vacancy. No one to administrate. Why not decline LegalWise claims until you filled the position. </p> <p> </p> <p>They finally appointed a young Dineo. First month she said she is fami****ising herself with the environment. Second month she spent drafting a claim. Third month she was requesting a re-issue of the documents LegalWise already has and drafting a letter for cover. Forth month cover is granted and Boksburg sheriff's office proceedings are under way.</p> <p> </p> <p>Month Five - I decided to follow up with the sheriff's office in Boksburg. NO SUBMISSIONS HAVE BEEN MADE TO THEM. So I called Dineo informing her of my findings. Now the documentation is with Germiston Clerk of the Magistrate Court and follow ups are impossible because the court communicates through a ***eon-hole. </p> <p> </p> <p>WORSE PART IS THAT THE DEFENDANT RESIDES IN SOWETO. WHICH I HAVE MENTIONED AND IS NOTED ON THE ACCIDENT REPORT BUT DINEO WANTS THE BOKSBURG SHERIFF TO GO TO VOSLOORUS. </p> <p> </p> <p>I have consciously advised potential LegalWise members to advoid this company. LegalWise is not for the faint-hearted or uneducated. Whether favorable or not I will write subsequent reviews in light of the following;</p> <p>1. Delay tactics- another legal firm is allocated my case to delay time</p> <p>2. The wrong defendant destination will require a new process in local courts</p> <p>3. The ill-mannered Dineo continues to lie to delay process</p> <p>4. If I borrowed the money I used to fix my car I am already at a financial loss</p> <p>5. LegalWise' vested interest is in clients who eventually give up on claims</p> <p> </p> <p>I DEMAND A RESOLUTION. ITS BEEN FAR TOO LONG. GIVE ME TIMEFRAMES. THE DEFENDANT COULD EVEN DIE WHILE I WAIT FOR ADMIN PROCESSES. AND LEGALWISE IS NEVER MADE TO WAIT FOR DEBITS BUT IT TAKE MONTHS TO PROVIDE A SERVICE. I WONDER WHO YOU PRAY TO.</p>
We acknowledge receipt of your concern with reference number 19107.
We confirm that we have escalated your concern to the Gauteng Claims Hub for investigation. We will contact you in due course.
Kind Regards
CS.
We acknowledge receipt of your concern with reference number 19107.
We confirm that we have escalated your concern to the Gauteng Claims Hub for investigation. We will contact you in due course.
Kind Regards
CS.
Ref 19107.....
On 04 May 2017 I was given the reference number above and promised a call within 48 hours.
96 hours later. I am still waiting. For just a call. LegalWise knows that M&V is pathetic, why choose to continue business with them. Birds of a Feather.
Ref 19107.....
On 04 May 2017 I was given the reference number above and promised a call within 48 hours.
96 hours later. I am still waiting. For just a call. LegalWise knows that M&V is pathetic, why choose to continue business with them. Birds of a Feather.
