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BonJovi B

1 reviews | Active since May 2011

03 Jan 2018, 15:20

Wasting potential customers times

I spend nearly 10 minutes completing the online membership form only to be called by a LegalWise consultant a few days later who did not have any knowledge of my online membership application. In fact the LegalWise system did not have any history of my online application. So what is the point of having potential members waste their time completing an online application form then?

0
Replies (2)
LegalWise
LegalWise's reply04 Jan 2018, 16:11
Official

We acknowledge receipt of your concern and we have escalated it to the relevant department for investigation. We will contact you in due course.

Regards,

JN

LegalWise
LegalWise's reply09 Jan 2018, 13:53
Official

We confirm that we called you, and further confirm your request not to contact you.

Kind Regards

CS.