1 reviews | Active since Feb 2010
Waste of money. Time when you need legal help. They will find legal ways not to help but take your installment on time everytime.
Total waste of money. I had a case where I lost a lot of money. Legalwise started the process then later said that the case was closed close to a year later without informing me, I requested for the lady that was handling the case to call and explain to me. It's been weeks no calls. I had another case where I was falsely accused and locked up, I called legalwise and the agent was changing shift and advised me that the person on the next shift will call me but no call. I tried calling legalwise but got the recording the whole night stating that their mail box was full so I had to spend the night in jail then pay for a private attorney yet I'm paying for legalwise a few years now. Now I'm trying to call legalwise but I'm getting a system message stating that the dialed number is unobtainable. Also a lot of the times their agents are clueless. It's better to just Google my questions. Total waste of money.
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
We confirm that we have investigated your complaint and it was escalated to the Legal Call Centre Manager. We further confirm that our Legal Call Centre Manager has made contact with you via email and advised you of the possible course of action.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Thabo Singela
Consultant: Customer Care
We confirm that we have investigated your complaint and it was escalated to the Legal Call Centre Manager. We further confirm that our Legal Call Centre Manager has made contact with you via email and advised you of the possible course of action.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Thabo Singela
Consultant: Customer Care
