CG
Christo G

1 reviews | Active since Jun 2021

03 May 2024, 09:41

Very very poor service

Poor customer service... Yet every month your instalments are being eaten by these people... And I won't recommend anyone to deal with them ... Services like this makes you wonder how much of a service will you really get when you need them the most... It's just a frustrating process getting any kind of assistance.. And I'm on their platinum option(the highest plan on their list)

0
Replies (2)
LegalWise
LegalWise's reply09 May 2024, 09:20
Official
Hi Christo G,
 
We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.
 
Thabo Singela
Consultant: Customer Care 


LegalWise
LegalWise's reply21 May 2024, 08:49
Official
Hi Christo G

We refer to your above-mentioned concern

We confirm that the customer care department has made contact with you in respect of your concern.

We apologize for the remiss in our service , but remain committed in providing you with quality legal assistance.

Thabo Singela
Customer Care Department.