mM
mark M
1 reviews | Active since Feb 2011
13 Apr 2023, 11:13
Very Poor and Shoddy Service
I have complained via hellopeter previously and received the response below:- LegalWise's reply: 14 Feb 2023, 11:12
Hi Mark M, We refer to your complaint. We apologize for the experience you had with our service. We are investigating, we will revert to you. Thabo Singela Consultant: Customer Care I am still waiting for Thabo to revert back to me, its going 3 months to get a response. My reference number with legalwise is LAB***5 outstanding since 09 December 2022.
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LegalWise's replyOfficial
13 Apr 2023, 14:05Hi Mark
We refer to your above-mentioned concern.
We confirm that Customer Care has made contact with you to discuss your concern and has advised of the way forward in addressing your concern.
Please expect to be contacted by the Case Manager in respect of your claim.
We apologize for the remiss in service and trust the above is in order.
Thabo Singela
Consultant : Customer Care.
We refer to your above-mentioned concern.
We confirm that Customer Care has made contact with you to discuss your concern and has advised of the way forward in addressing your concern.
Please expect to be contacted by the Case Manager in respect of your claim.
We apologize for the remiss in service and trust the above is in order.
Thabo Singela
Consultant : Customer Care.
LegalWise's reply13 Apr 2023, 14:05
Official
Hi Mark
We refer to your above-mentioned concern.
We confirm that Customer Care has made contact with you to discuss your concern and has advised of the way forward in addressing your concern.
Please expect to be contacted by the Case Manager in respect of your claim.
We apologize for the remiss in service and trust the above is in order.
Thabo Singela
Consultant : Customer Care.
We refer to your above-mentioned concern.
We confirm that Customer Care has made contact with you to discuss your concern and has advised of the way forward in addressing your concern.
Please expect to be contacted by the Case Manager in respect of your claim.
We apologize for the remiss in service and trust the above is in order.
Thabo Singela
Consultant : Customer Care.